Average Score (187 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.9 Average

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  • Rick J.05-05-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Larry B.05-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Personal care, excellent service advisor, willing to work with me on a moment's notice. Greatly appreciated!

  • William C.05-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • John B.05-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Randall B.05-01-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Got exactly the car I wanted from another dealer and negotiated a fair price and trade value.

  • Voldomryr R.05-01-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Richard S.04-27-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Carl Jones made the transaction so easy. He was very knowledgeable and friendly.

  • Richard R.04-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    All parts were not properly installed. Would have been 5 star but had to make a second trip to dealer

  • Don K.04-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    The scheduling is easy, the services we've needed have been completed quickly and professionally, and the interactions are personal in that they talk 'person to person' as opposed to 'dealership to customer.'

  • Jeannie R.04-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Great service n customer service