The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2018
I had the chance to work with Chase Davis; he was absolutely outstanding with me. Was engaging and very informative. I felt that it was a very organic working relationship. When I upgrade my Tiguan, I'll be calling Chase.
TYPE:ServiceMODEL:AtlasYEAR:2024
Customer service from my advisor
TYPE:ServiceMODEL:AtlasYEAR:2024
Easy in and out. Very professional.
TYPE:ServiceMODEL:JettaYEAR:2019
Service is and always been good Ricky answered all my cocerns
TYPE:ServiceMODEL:BeetleYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2021
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
I had an issue with a used car I had purchased a couple days earlier and your team was able to get my car repaired the same day I reported the issue. I was also given a loaner car for the day. Everyone was so helpful and nice.
TYPE:ServiceMODEL:AtlasYEAR:2023
I had to take my Atlas in for an airbag recall. They had to remove my passenger seat. After getting my car back there was black tar stains in multiple places in my seat.
TYPE:ServiceMODEL:TiguanYEAR:2024
Taken back quickly. Service advisor kept me informed.