TYPE:ServiceMODEL:TaosYEAR:2022
The service was scheduled quickly & the part was not only installed, but systems were checked & a diagnostic recommendation given. Hadn’t expected that - was our first experience with VW service department.
Average Score (187 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2019
Pleased with service from all employees!
TYPE:ServiceMODEL:JettaYEAR:2024
They are hands down the BEST!!
TYPE:ServiceMODEL:TiguanYEAR:2024
All was well, however the mechanic finished with my car (he walked past me with my keys) and it was nearly 20 mins and nobody had come to tell me. I ended up going out to the station to retrieve my keys so I could be on my way.
TYPE:ServiceMODEL:AtlasYEAR:2019
I arrived at my appointment time, my car was checked in. Maintenance completed as planned.
TYPE:ServiceMODEL:AtlasYEAR:2019
It was a real PLUS to have a loaner car while service was preformed.0
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Ricky was very professional, told me everything that vehicle needed before hand. Always a great experience
TYPE:ServiceMODEL:AtlasYEAR:2024
The person I was assigned to assist was not in his office on check in. It was ok. someone else assisted me on behalf.
TYPE:ServiceMODEL:AtlasYEAR:2023