Average Score (187 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.9 Average

Models
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  • Michael S.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Always friendly staff and a comfortable waiting room

  • Amanda M.08-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • Christopher P.08-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Corrie C.08-20-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Angela R.08-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Customer service and communication was impeccable!

  • Richard R.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Disappointed in the quality of work performed and very disappointed in condition of the car when picked up.

  • Richard C.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Quick, professional service.

  • James D.08-15-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Patricia M.08-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Excellent customer service.

  • Lisa S.08-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    The staff are always pleasant and attentive