Average Score (187 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

187 Ratings

4.9 Average

Models
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  • Ann C.02-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Christopher H.02-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Rowan M.02-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Ease of scheduling my appointment and getting me in and out in a timely manner considering I was waiting with my kids vs drop off and pick up at a later date.

  • Tracy C.02-14-2025

    TYPE:SalesMODEL:ID.4YEAR:2023

    Quality sales and service.

  • Tina O.02-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    it's starting to get expensive, but the guys were great all around

  • Jeanette S.02-07-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    The service department is do accommodating and keeps you informed of pricing before work begins.

  • Matthew L.02-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Too expensive

  • Rayford A.02-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Gail H.02-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    It was easy to schedule service, which was satisfactorily done.

  • Gary M.02-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I've had the vehicle in for a couple oil changes and once for warranty repair and each time service has been done without issues and turnaround was within the timeframe mentioned.